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Terms and Conditions

Welcome to MTED Machinery. By accessing our website, purchasing machinery, or using our services, you agree to the following Terms and Conditions. Please read them carefully.


1. Definitions

  • “Company” / “We” / “Our” / “Us” refers to MTED.

  • “Customer” / “You” / “Your” refers to the individual or business purchasing from MTED.

  • “Products” refers to foil container making machines and related equipment offered by MTED.

  • “Website” refers to mtedmachinery.com.


2. Scope of Agreement

These Terms apply to all sales, services, and use of our website. Any additional terms provided in a written sales contract or invoice shall prevail where applicable.


3. Products and Specifications

  • MTED continuously improves its products and reserves the right to change designs, specifications, or features without prior notice.

  • Images and descriptions on our website are illustrative only; the final product may vary slightly.

  • All quotations are valid for 30 days unless otherwise stated.


4. Orders and Acceptance

  • A customer’s order is binding only upon MTED’s written confirmation (via proforma invoice or sales contract).

  • MTED reserves the right to refuse or cancel orders if:

    • Payment terms are not met.

    • Fraud or misrepresentation is suspected.

    • Export restrictions or legal prohibitions apply.


5. Pricing and Payment

  • Prices are quoted in the agreed currency and exclude taxes, customs duties, and shipping costs unless otherwise stated.

  • Payments must be made via bank transfer or other agreed secure methods.

  • Late payments may incur interest charges at [insert rate, e.g., 1.5% per month].


6. Delivery and Risk of Loss

  • Delivery terms (e.g., FOB, CIF, EXW) will be defined in the sales contract.

  • Delivery dates are estimates only; MTED shall not be liable for delays caused by logistics, customs, or force majeure events.

  • Risk of loss or damage transfers to the customer once the machine is handed to the carrier, unless otherwise agreed.


7. Installation, Training, and Warranty

  • MTED provides technical guidance, installation support, and operator training as agreed in the contract.

  • Warranty period: 12 months from shipment date, covering manufacturing defects only.

  • Warranty does not cover:

    • Normal wear and tear of consumables.

    • Improper installation or operation.

    • Unauthorized modifications or repairs.

    • Damage due to accidents, negligence, or misuse.


8. Returns and Refunds

All sales are final unless otherwise stated. Please refer to our detailed Return & Refund Policy.


9. Intellectual Property Rights

  • All trademarks, logos, product designs, manuals, and content are owned by MTED.

  • Customers may not copy, reproduce, or distribute MTED intellectual property without prior written consent.


10. Data Protection and GDPR Compliance

MTED respects your privacy and complies with the General Data Protection Regulation (GDPR) and applicable data protection laws.

10.1 Data We Collect

  • Contact details (name, company name, email, phone number).

  • Billing and shipping information.

  • Technical correspondence, service requests, and website usage data.

10.2 How We Use Your Data

  • To process and deliver your orders.

  • To provide after-sales service and technical support.

  • To send updates, quotations, or product information (with your consent).

  • To comply with legal or regulatory requirements.

10.3 Data Storage and Security

  • We use appropriate technical and organizational measures to protect your personal data.

  • Data is stored only as long as necessary for business or legal purposes.

10.4 Your GDPR Rights

You have the right to:

  • Access your personal data.

  • Request correction or deletion.

  • Restrict or object to processing.

  • Request data portability.

  • Withdraw consent at any time.

Requests can be sent to: info@mtedmachinery.com

10.5 Third-Party Sharing

  • MTED may share your data with logistics providers, payment processors, or IT partners when necessary.

  • We do not sell or rent personal data to third parties.


11. Limitation of Liability

  • MTED shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.

  • Liability shall not exceed the total purchase price of the product.


12. Force Majeure

MTED shall not be held responsible for delays or failures caused by circumstances beyond reasonable control, including natural disasters, strikes, government restrictions, or supply chain disruptions.


13. Governing Law and Dispute Resolution

  • These Terms shall be governed by the laws of [Insert Jurisdiction: e.g., China/EU/USA depending on your registration].

  • Disputes shall be resolved through good-faith negotiation. If unresolved, disputes will be settled in the competent courts of [Insert Jurisdiction].


14. Changes to Terms

MTED may update these Terms from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our services indicates acceptance of updated terms.


15. Contact Us

For any questions about these Terms and Conditions:
📧 Email: info@mtedmachinery.com
🌐 Website: www.mtedmachinery.com

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